Prices are indicated in Euros with VAT included. We offer free Shipping for all the products. Any customs dues are the sole responsibility of the customer.
The Pink&Grace Shoes products are shipped through national and international couriers. At the time of the shipment, you will be sent a tracking code that allows you to keep track of your parcel.
Once your order has been placed it takes from 3 to 5 working days, from the date your payment is received, to create the shoes. Delivery times by courier in Italy are on average 48/72 hours. For islands and remote areas a premium price will be calculated and will be communicated to the customer via e-mail. Delivery times for international shipments may vary from country to country.
RETURN AND CANCELLATION ORDER
The shoes purchased on Pink and Grace Shoes are not mass – produced but made exclusively to order since we do not hold stocks and we do not mass produce shoes. For this reason we cannot cancel or refund an order once it has been submitted, in any case, the best thing to do is to contact us to find the right solution. Should your shoes not correspond to the order placed on Pink and Grace Shoes because of an error on our part (model, size, colour or heel) it will be our responsibility to replace them.